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Faq’s

Avant Garde, a France brand, positions itself as a trusted pioneer for high-end property developers, offering premium quality products and exceptional service. The brand persona embodies the essence of French sophistication, reliability, and innovation, appealing to discerning customers who seek partners that can elevate their projects with cutting-edge solutions and unwavering support. With a strong focus on quality living at an affordable price, Avant Garde brings the renowned French craftsmanship and elegance to its products and services, enhancing the lifestyle of its customers.

FAQ

1. Product Information

We exclusively offer our own brand products. However, our extensive network can connect you with contacts from other international brands. For more information, please email us at business@avantgardefr.com.

2. Wholesale Information

To become a wholesale partner, please contact our sales team through our website or email us at business@avantgardefr.com. We will provide you with the necessary details and guide you through the application process.

Minimum order quantities vary by product category. Please contact our sales team for specific details related to your needs at business@avantgardefr.com.

We only provide discounts for bulk purchases. However, for single purchases for personal use, you can find our products on our partner e-commerce platforms: https://aahome.com.hk.

Yes, we offer professional installation services as part of our comprehensive project support. Our experienced technicians ensure proper installation and maintenance of the sanitaryware products.

3. Development Projects

We provide comprehensive support for large-scale development projects, including product consultation, custom solutions, and dedicated project management. Our team ensures timely delivery and installation to meet your project timelines.

Yes, we offer customization services for certain product lines to meet the unique requirements of your development project. Please discuss your needs with our project team for more information. Contact: business@avantgardefr.com.

4. Technical Support and Maintenance

We provide extensive after-sales support, including product warranties, maintenance services, and technical assistance. Our customer service team primarily operates in Hong Kong.

To request maintenance or repair services, please contact our customer support team at info@avantgardefr.com or call our service hotline at (852) 2372 9080.

5. Environmental and Sustainability Practices

Yes, we prioritize sustainability and environmental responsibility. Many of our products are designed to conserve water and energy, and we continuously work with our partners to enhance the eco-friendliness of our offerings.

Our products meet various international standards and certifications for quality, safety, and environmental impact. Specific certifications depend on the product.

6. Contact Information

You can contact us via email at info@avantgardefr.com or call our customer service hotline at (852) 2372 9901.

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